← use cases · saas · finance and cash flow

Handling failed direct debits

This week's rejections handled before coffee.

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this case applies to saas · publishing & culture · it reads in each one's own words
your agent otooto connected
Handle this week's rejected direct debits according to our chasing rules.
ooto · payments · rejectionsdone
$ paiements_rejets --depuis 7j
9 rejections to handle
ooto · email · sendingdone
$ mail_envoyer --modele relance-rejet
7 reminders sent
9 rejections handled: 7 reminders sent, 2 re-presentations scheduled. The entries are ready to approve in the accounts.
illustrative scene · no client names
today

Unpaid subscriptions spotted at month end, clients already gone.

Rejected subscription payments pile up; each one means finding the client, chasing them, and deciding whether to suspend access.

with the agent

Rejections matched, reminders sent, entries ready, log up to date.

It reads the rejections, matches them to clients, applies your rules for chasing and re-presenting payments, and prepares the accounting entries.

for example, saasA client whose card has expired gets a reminder the same day it's rejected, and their account is only suspended after the second attempt, as your rules require.

  1. 01Read the rejections. Rejection files from the bank or payment provider.
  2. 02Match to clients. Each rejection linked to the right client and their history.
  3. 03Apply your rules. Chase, re-present, or suspend, depending on the reason.
  4. 04Prepare the entries. Accounting entries and a log of what was done.

it readsbankbillingemail

what comes out

Rejections handled, reminders sent, action log.

rejections · mondaysample
rejection · insufficient fundschased
rejection · closed accountcall needed
the gain

Measured: two hours a week brought down to ten minutes. The agent was built in half a day.

To get started: Your chasing rules, written once.

try it on a real case →
also worth reading

more cases: finance and cash flow

Chasing unpaid invoices, with the right contacts

what you deal with

Unpaid annual invoices discovered at renewal.

what the agent does

A key account's invoice is resent to procurement with the purchase order number they were waiting for.

reminders · this weekwhat comes out
invoice 0412 · 45 d2nd reminder
invoice 0398 · 30 d1st reminder
invoice 0377paid
see the case in detail →

Bookkeeping and cash flow assistant

what you deal with

Recurring revenue tracked in a spreadsheet, separate from the books.

what the agent does

Every Monday, an update that reconciles subscription receipts with the accounts and flags discrepancies.

update · weekwhat comes out
receivedup to date
missing documents4
see the case in detail →

your case

tell us what you'd rather stop doing.

we check together whether the data exists, try it on a real case from your week, you correct it, and the rule gets written down. if it doesn't work, we'll tell you.

write to alexis →reply within 48 h, in english or french.