← use cases · construction · communication

Google Business Profile and review replies

A clean Google profile and reviews that all get a reply.

read for
this case applies to construction · consulting · publishing & culture · it reads in each one's own words
your agent otooto connected
Check our Google profile and draft replies to this month's reviews.
ooto · google · business profiledone
$ business_profile_get --etablissement principal
3 fixes suggested
ooto · google · reviewsdone
$ business_reviews_list --sans-reponse
5 unanswered reviews
Three fixes to approve (old name, hours, category). Five replies drafted in your tone, one to review carefully: it mentions a delayed job.
illustrative scene · no client names
today

A profile under the old company name, and job reviews left unanswered.

After a merger or a rename, the profile mixes up both companies; job reviews go unanswered and local customers can't find you.

with the agent

An accurate profile, replies in your tone, approved in one click.

It audits the profile, suggests fixes, drafts replies to reviews in the company's tone and watches for new reviews.

for example, constructionA reply to every job review, citing the work done, and a profile with the right trades: roofing, carpentry, flashing.

  1. 01Audit the profile. Name, categories, hours, photos, duplicates.
  2. 02Suggest fixes. A clear list, applied once you approve.
  3. 03Reply to reviews. In your tone, good and bad, approved before publishing.
  4. 04Watch. Every new review flagged with a suggested reply.

it readsgoogle business profile

what comes out

Clean profile, replies published after approval.

reviews · to answersample
review 5 star · roof redonedraft
review 3 star · delayto approve
the gain

Local visibility and trust, for a few minutes a week.

To get started: Own the Google Business Profile.

try it on a real case →
also worth reading

more cases: communication

Social posts from your everyday work

what you deal with

Job site photos sit unused on phones.

what the agent does

At the end of every job, a before-and-after and two sentences about the technique used, posted on Instagram and Facebook after approval.

posts · weekwhat comes out
before / after · slateready
crew on the roofto approve
see the case in detail →

Website SEO audit and fixes

what you deal with

Missing from searches for "roofer" plus your county name.

what the agent does

One page per trade and service area, with job photos, and tracking of "roofer" plus your county.

search · localwhat comes out
"roofer" + townto track
flashing pageto write
see the case in detail →

your case

tell us what you'd rather stop doing.

we check together whether the data exists, try it on a real case from your week, you correct it, and the rule gets written down. if it doesn't work, we'll tell you.

write to alexis →reply within 48 h, in english or french.